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Accessibility Statement

This accessibility statement applies to

This website is run by the Early Help Nottingham Partnership. We are committed to providing a site that should conform to the standards stipulated by the Web Accessibility Initiative, and we are continually seeking to make improvements. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Website accessibility

We know some parts of this website are not fully accessible:

  • most PDF and Word documents are not fully accessible to screen reader software
  • we cannot gaurantee that all documents we link to that are hosted on our parner websites are fully accessible

Feedback and contact information

If you need information on this website in a different format like accessible PDF or large print, please write to: .(JavaScript must be enabled to view this email address)

We’ll consider your request and get back to you.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: .(JavaScript must be enabled to view this email address)

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Find out how to contact us.

Technical information about this website’s accessibility

Early Help Nottingham Partnership is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Downloadable documents – Some PDFs and Word Documents hosted on our website aren’t fully accessible. We plan to fix non compliant documents by 30 April 2024.

Audio/video - Video only Equivalent - Embedded Youtube videos don’t have an additional text transcript or alternate audio track. We plan to fix non-compliance by 30 April 2024.

Multimedia - Audio Description - Video content does not include an audio description track. We plan to fix non-compliance by 30 April 2024.

Images - Not all images of text are only used where required. We plan to fix non-compliance by 30 April 2024.

Images - Some images do not have an appropriate accessible name. Some images of text do not contain the text displayed in the images. Some images do not include accessible name communicating the content of the image. We plan to fix non-compliance by 30 April 2024.

Content that’s not within the scope of the accessibility regulations

Some PDFs or other documents published before 23 September 2018 on our website that aren’t essential to providing our services aren’t fully accessible. The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Preparation of this accessibility statement

This statement was prepared on 30 October 2023. It was last reviewed on 30 October 2023.

This website was last tested on 27 October 2023. The test was carried out by Optima Design.

A thorough test was carried out on all aspects of the website using a variety of methods and tools including screen reader technology (VoiceOver), keyboard only control, W3C Validator tool, WAVE browser plugin and Microsoft’s Accessibility Insights.

Each page template was checked, in a variety of browsers including Chrome, Safari and Firefox, against success criterion for both WCAG 2.1 A and WCAG 2.1 AA standards using the above tools.