Skip to main content

Who are CityCare ?

CityCare are commissioned by the Nottingham City Council to work in partnership with the council’s Early Help teams and Early Years team to deliver the “Best Start” program for families with children aged 0-5 years. We are informed by the Child Health Service of all new births or children registering with a new GP in Nottingham City.

Who are CityCare ?

We offer parenting support including advice on healthier lifestyles, food and diet, mental health, sleep, continence and behaviour. In addition, every child is assessed at key stages, as per the Healthy Child Programme, for healthy growth and development and signposted to additional support if required.

Our Nutrition Support Workers are on hand to offer support with breastfeeding and healthy lifestyle choices.

We offer secondary school drop ins in City Schools, Health Promotion advice in City schools and to those children Educated at Home. We offer children’s health needs assessments and 1-1 support to children with an identified health need.

We also offer:
  • Transient Families Team – supporting families across the city who are seeking asylum or are travelling families 0115 8839840
  • Sexual health services for 13-19 year olds.
  • Text Health-Young people and parents or carers of children can get confidential advice from a public health nurse.
  • Children’s Heath Advice Hub - Our team of nurses and our admin support will be able to take advice calls, admin queries, and also calls from professionals 0300 300 0040
  • First Foods groups for parents of children to support the process of moving from milk to baby’s first foods.
  • Distribution of Healthy Start vitamins for pregnant and breast feeding mothers and children who are entitled to them.
  • CONI – care of the next infant, an enhanced Health Visiting service offering support for parents who have suffered an infant loss and are now having another baby.

If you are worried that your child is unwell, please contact your doctor, visit an NHS walk-in centre, or call NHS 111. If it is an emergency, dial 999 or take your child to your nearest hospital Emergency Department.

CityCare offer a confidential text service for 11-19 year olds on relationships, sexual health, emotional health, bullying, healthy eating and more.

Text: 07480 635024 to speak to a Public Health Nurse.


CityCare offer a confidential text service for parents and care givers on feeding and nutrition, sleeping, toilet training, child development, family help and parenting.

Text: 07480 635002 to speak to a Public Health Nurse.

Mum and baby

Family Nurse Partnership

The Family Nurse Partnership service is for first time mums aged 19 years and under - or a care leaver up to age of 24.

The Family Nurse Partnership (FNP) is a home visiting parenting programme.

Support is offered from a specially trained Family Nurse, who will take time to get to know your family and can offer support to young mothers and fathers/partners.

Support begins in early pregnancy and work continues up to the child’s 1st or 2nd Birthday.

Midwives or GP’s will refer into the service, please ask to find out if you are eligible.

“I love my Family Nurse and I have learnt so much from her - the best thing she did was supporting me because I had an unhealthy relationship, and I didn’t even know it was unhealthy and what he was doing was abusive until I did some work on it with her. I felt I could talk to her and be honest and I wasn’t embarrassed as she wanted to help me and didn’t look down on me and now, I am not in that relationship anymore and I am happier, and my daughter will grow up better cause she won’t see that kind of thing anymore.’’

‘’The activities are really helpful in helping me understand my child’s emotions and development.’’

‘’This service has helped me find my independence and helped me realise I am capable of a lot more that I thought.”

“My family nurse explains everything really well to me and has helped me through my pregnancy to prepare for my birth. I can understand what she is telling me, and I learn in every visit. My child is doing well, and I am grateful and glad I chose to join FNP”.

time with dad

Targeted Healthy Lifestyle Pilot

Targeted support to help children under 4 years old and their families, in Nottingham City, stay healthy for life.

Babies and toddlers grow and change shape so fast – sometimes it can be difficult to spot when they are gaining weight a little too quickly. The Healthy Lifestyles Team is here to help. They work with families to set realistic goals that will benefit children’s health. This includes:

  • Eating healthily
  • Staying active

Together they can: 

  • Build your family’s healthy future
  • Inspire your child’s fitness for life
  • Choose your family’s healthy habits

Simple changes can have the biggest impact on your health.

Sometimes it can be challenging to see what these changes could be.

Together they can design a plan that works for you and your family.

They can offer advice about: 

  • Sugar intake & cravings
  • Exercise & physical activity
  • Fussy eating & healthy recipes
  • Meal planning on a budget
  • Healthy snacks & rewards
  • Sleep, screen time & routines
  • Food labels
  • Using the Eat Well Guide

They work with you to choose the topics that your family will find most helpful.

They can offer up to 6 sessions with you in your home.

They also offer monthly groups for all parents with a child age around 7 months to support with the move from mainly having milk to having 3 meals per day.

Targeted Healthy Lifestyle Pilot : Nottingham City Care

“Enjoyed all the visits. Found them all useful and learnt new things. Great information on portion control”

“Yes was a good experience, was what was expected. It was a good eye opener with visual aids - Sugar and fats kits”

“Lots of support that was not getting before. Eating more variety of foods/fruits”

“The Eatwell guide is attached to the fridge. The visual guides (Sugar and fat kits were useful)”

“Loved the sugar kits - raised awareness of sugar in children’s snacks. Use the Sugar Scanner that was discussed.”