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Nottingham City Council Housing Services

We are committed to keeping residents at the heart of everything we do and providing a range of services to support those living in the homes we manage.

Nottingham City Council Housing Services

Here at Nottingham City Council Housing Services (NCCHS) we look after the city’s 25,000 council homes – these homes make up around a fifth of all Nottingham households.

NCCHS provides a full maintenance service as well as a range of services to support people in their homes. Our talented and committed workforce seeks to provide high standards of service to our customers, and we put residents at the heart of everything we do. This includes opportunities for tenants to get involved in their communities and support for tenants in financial difficulty, requiring benefit advice or employment support as well as specialist support for domestic abuse survivors or for those experiencing anti-social behaviour.

Scroll below to read what our tenants have said:

Trade bricklaying image

“Housing staff are great if there is a problem inside or out of your house - you report the problem and they are there to do the job. All of the staff are really polite and friendly."

Clifton cladding houses

“My community is a lovely place to live. The houses look great with their external wall insulation, and the landscape has plants, trees and shrubs. The council has also improved our community’s parks, communal areas, street lighting and so on. The whole look and feel of the area over the last few years has improved, and it’s very nice and welcoming. I see that in other communities I visit too."

Disability Diversity

“There are lots of volunteering opportunities and training courses for tenants, and I have attended some myself since 2010.”

More information is available on the Nottingham City Council Housing Services website: 
www.ncchousing.org.uk

Below are some useful links for Nottingham City Council Housing Services tenants:

Paying rent - https://www.ncchousing.org.uk/your-rent/                           

Managing money - https://www.ncchousing.org.uk/your-rent/help-managing-your-rent/

Finding a home - https://www.nottinghamhomelink.org.uk/

Reporting a repair - https://www.ncchousing.org.uk/repairs/                               

Getting involved - https://ncchousing.org.uk/section/get-involved/

Employability - https://www.ncchousing.org.uk/section/employability-and-skills/

Housing Solutions - https://www.nottinghamcity.gov.uk/housingaid

Reporting ASB - https://ncchousing.org.uk/section/anti-social-behaviour/

Domestic abuse - https://ncchousing.org.uk/section/anti-social-behaviour/domestic-abuse/
 

Homelink:

Nottingham Homelink is a 'choice-based' lettings scheme where you 'bid' for properties. Homelink is a partnership between Nottingham City Council Housing Services and 12 registered providers (sometimes known as 'housing associations).

Demand for housing in Nottingham is very high. If you’re in housing need, we want to help you find a home that’s most suitable for you. Depending on your circumstances, some housing options will be more suitable to you than others.

Further information can be found on our website: Nottingham Homelink

Social Housing Allocations Policy -  The Nottingham City Council allocations policy aims to address the housing need in our city and contribute to the development of sustainable neighbourhoods. Social Housing Allocations Policy - Nottingham City Council

Emmanuel House:

Emmanuel House is an independent charity that supports people who are homeless, rough sleeping, have no Recourse to Public Funds, or are at risk of homelessness in Nottingham.  Access to Emmanuel House’s services and access to the Winter Shelter are Free.

Website: https://www.emmanuelhouse.org.uk/  Tel: 0115 9507140

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