Education Welfare Service

Our mission is to provide high-quality information, guidance, and timely intervention. We aim to deliver excellent, fair, and transparent services, resulting in positive outcomes for the children and young people of Nottingham City.

What is the role of the Education Welfare and EOTAS Service?

In Nottingham City, Education Welfare Officers work closely with schools and families to resolve attendance issues. Government research shows a clear correlation between regular attendance at school and pupil progress and achievement. The Education Welfare and EOTAS (Education Other Than At School) Service provides best practice regarding school attendance. We offer support and training to help improve whole school attendance and reduce the number of persistent absentees.

Schools will refer pupils to the Education Welfare Service if:

A pattern of irregular attendance, lateness or persistent absence is worsening
It has not been clearly demonstrated that parents are fulfilling their legal responsibility for ensuring their child attends school regularly

Other duties related to attendance which are undertaken by the Education Welfare and EOTAS Service include: