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Are you new to Nottingham?

Welcome to Nottingham, a vibrant, multicultural, historic city in the heart of the East Midlands.

Are you new to Nottingham?

This page contains useful information in the following areas:- 

Healthcare | Register a BirthEmergency Services & Helplines | Housing & Accommodation | Employment & help with finding work | Schools & Education | English Language Course | Libraries | Leisure Centres | Transportation | Parks & Outdoor Spaces | Community Groups

(Please click on relevant link to jump to the required information)


Healthcare

NHS Logo

Nottingham, as a major city, has two main hospitals, a Walk in Centre, GP Practices, dentists and other healthcare facilities. 

Register with a GP/Dentist:

To register with a GP, dentist and to find a pharmacy in Nottingham, you can use the NHS website ‘Find a GP, Dentist, Pharmacy’ service.

In addition, Nottingham offers various other healthcare provisions and services, for example:

•    Mental Health Services
•    Community Health Centres
•    Sexual Health Clinics
•    Family Planning and Counselling Services.  
 
It is recommended to visit the The NHS website - (www.nhs.uk) for full details.

Doctor checking a child's heartbeat

 

Nottingham’s Walk in Centre:

Nottingham NHS
Urgent Care Treatment Centre
Seaton House, Nottingham NG2 4LA
Tel: 0115 883 8500

Nottingham’s Hopitals:

  • Queen’s Medical Centre (QMC)
    Derby Road
    Nottingham
    NG7 2UH  
    Tel: 0115 924 9924 

  • Nottingham City Hospital
    Hucknall Road
    Nottingham
    NG5 1PB   
    Tel: 0115 9691169
     


Register a birth

New born baby and dad

Congratulations on the birth of your new baby! To register their birth, you'll have to make an appointment at the Nottingham Register Office (if your baby was born in the City of Nottingham). It's located at the Council House in Old Market Square, Nottingham, NG1 2DT. 
Opening hours are: Monday to Friday 9am to 4.30pm 

E-mail: [email protected]
Tel: 0115 841 5554

In England, Wales, and Northern Ireland, you have 42 days to register your baby's birth after they're born. And remember, you'll need to register the birth of your baby before claiming Child Benefits with HMRC.

Click on the link below to find out more and book an appointment.

https://www.nottinghamcity.gov.uk/information-for-residents/births-deaths-marriages/register-a-birth/
 


Emergency Services and Helplines

Advice, help, guidance, support mechanical cogs image

There are many different types of emergency situations where you will need to contact the right people to get the help you need. Below is a list of useful numbers to help connect you to the right department when needed.

Dial 999 for Life Threating Emergencies:

Always call 999 in case of emergencies involving threats to life, serious injuries, crimes in progress and fires.  In the event of an emergency call 999 and ask for either Ambulance Service, Fire Service or Police Services.

Non - Emergency numbers:

The following are non-emergency numbers that are meant for situations that are not life-threatening or require immediate Police, Medical or Fire attention.  For all other enquiries and non-urgent matters, you can use the appropriate non-emergency helplines listed below.

  • Non-emergency medical help
    Call for advice and help from NHS by dialling 111.  Trained professionals will assess the situation and provide guidance on the course of action. 

  • Non-emergency police help
    If you have a non-urgent issue that requires police assistance you can call 101.  This number is for reporting crimes that are not emergencies, seeking advice or making inquiries.

  • Council services
    For enquiries relating to local council services, such as waste collection, housing, environmental health issues, contact Nottingham City Council.
    Tel: 0115 876 3600
    Website Homepage: nottinghamcity.gov.uk

  • Citizens Advice Nottingham
    Citizens Advice provides free advice on a wide range of issues, including debt, benefits, housing and legal matters.  You can contact them for assistance and guidance on various matters. Tel: 0808 278 7974
    Website Homepage: citizensadvicenottingham.org.uk

  • Gas Emergency
    If you suspect a gas leak or have a gas related emergency, call the National Gas Emergency Service on Tel: 0800 111999

  • Electricity Emergency
    In the event of a power outage or electrical emergency, you can contact your local electricity company or dial 0800 40 40 90 if it involves an electrical emergency like a power cable or pylon.

  • Water Emergency
    For water related emergencies, such as leaks or supply disruption, you can contact the local water company. 
    Severn Trent Water Emergency Tel: 0800 783 44 44 
    Website Homepage: www.stwater.co.uk

  • NEP - Nottingham Energy Partnership 
    A climate change and fuel poverty charity providing home improvement measures to improve the energy efficiency of homes throughout Nottinghamshire.
    Tel: 0115 985 9057  Website: Nottingham Energy Partnership (www.nottenergy.com)

  • Nottinghamshire Fire and Rescue Service (NFRS)

    Please see some information below from the Nottinghamshire Fire and Rescue Service detailing the function of their Prevention team.

    Prevention

    Prevention is one of our core services and is focused on keeping people safe. We undertake a range of activities which are designed to help to prevent death and injury because of fire and other emergencies, prevent the occurrence of fires, and support our wider commitment to the health and wellbeing of the people who live, visit and work within the city and county of Nottinghamshire. We focus our resources on those individuals and communities which are most at risk. ​Our main areas of activity are described below.

    Supporting vulnerable individuals

    We know that there are some factors which put people at greater risk of harm in their home. These factors are statistically proven to increase the likelihood of having a fire and increase the risk of injury or fatality from fire. We have developed our CHARLIE profile to help us and our community partners to identify people who are at a higher risk. CHARLIE stands for:

  • Care and support
  • Hoarding
  • Alcohol
  • Reduced mobility
  • Lives alone
  • Inappropriate smoking
  • Elderly

Individuals with these factors are often known to health and social care services. We train our partners in other sectors, including health and social care, to raise awareness of fire risks in the home. We encourage them to use the CHARLIE profile to help identify people who would benefit from a Safe and Well Visit from us.

Our Safe and Well visit is our main intervention to support vulnerable people to keep themselves safe from fires at home. During a visit, we provide fire safety advice on individual household risks. We can fit and test smoke alarms and arrange for other safety measures to be fitted where they are necessary to keep people safe. We may also identify other needs and, with the consent of the person involved, we can refer to partner agencies.

We are one of a small number of fire services in the country to employ an Occupational Therapist (OT). Our OT has specialist knowledge and links to community health teams, helping us meet the needs of the most vulnerable people in our communities.

All of our staff receive regular safeguarding training and we work with social care services to ensure that vulnerable individuals are identified and their needs are supported. ​​​​​​​

Arson reduction

Arson can have a significant impact on communities. In 2022/23, we attended over 1,400 deliberate fires.  

We work with young people aged between four and 17 years old who are referred to us because of concerns around fire-setting. We provide one-to-one education in fire awareness and the consequences of starting fires. We also deliver the ‘Firesafe’ programme to young people aged between 12 and 17 years old who have been convicted of arson and are referred to us by the Youth Offending Service. The University of Nottingham also work with us to provide psychoeducational counselling to young people who persistently start fires.

Community engagement

Our community engagement activities help raise awareness, reduce risk and prevent incidents. As part of these activities we:

  • Work with young people through our schools education program and Safety Zone initiatives
  • Engage with young drivers to promote road safety
  • Run targeted campaigns to promote home safety in high-risk areas
  • Run themed events such as water safety awareness at key sites
  • Educate and reassure local communities after serious incidents to prevent similar incidents from happening. For example, after a house fire, water rescue or road traffic collision

We have a continuous programme of communication, promoting community safety messages through a range of media channels including social media and community radio. We support the delivery of national campaigns and initiatives, co-ordinated by the National Fire Chiefs Council (NFCC).  We also support work promoted by the NFCC Prevention committee. 

Integration and collaboration

We are embedded in local partnership networks to ensure a joined-up approach in promoting community safety initiatives and supporting people and families with diverse needs. For example, we worked in collaboration with Nottinghamshire Water Safety Partnership to improve safety precautions in an area where we attended a fatal incident, improving signage and installing throw lines with the aim of preventing further loss of life.

We also have a leading role in the Nottinghamshire Road Safety Partnership where we work with partners to reduce the number of people killed and seriously injured on our roads.

We have close links with a range of community and faith-based groups. This helps us to understand the specific needs of local groups and allows us to provide targeted and tailored interventions.

For more information visit our website: https://www.notts-fire.gov.uk/

 


Housing and Accommodation

Council houses

Looking to find a suitable place to live? Research the housing market, rental prices, and neighbourhoods to identify the best fit for your needs and budget.

Nottingham City Council offers information and support for Nottingham City Residents who are homeless.

To find a full list of properties to rent, the following websites are a good place to start:

 


Employment & help with finding work

Need help to research the job market and how to find jobs or looking for support with learning new skills?
The Asklion website has a wide range of services to help and support you.

Jobcentre Plus:

Jobcentre Plus can help you find a job. As a government agency, its role is to help job seekers find employment and support them in their job search.

Below is a list of Jobcentres in Nottingham:

  • Nottingham Central Jobcentre, 57-59 Upper Parliament Street, Nottingham NG1 6AX

  • Nottingham Loxley House Jobcentre Plus, Loxley House, Station Street, Nottingham NG2 3NG

  • Nottingham (Station Street) Jobcentre Plus, 25 Station Street, Nottingham NG2 3NG

  • Bulwell Jobcentre Plus, Sovereign House, Bulwell High Road, Bulwell, Nottingham NG6 8HX

Tel: 0800 169 0190

To find a Jobcentre near you: https://www.jobcentrenearme.com/jobcentre/nottingham-jobcentre-plus/
 

POW Nottingham Ltd:

POW Nottingham Ltd is a non-profit, voluntary organisation supporting the rights of sex workers and those at risk of being exploited. POW recognises and supports the rights of individual sex workers to self-determination. This includes the right to remain in or leave sex work. POW aims to empower our diverse community, focusing on ending violence and stigma through education, advocacy and peer support. 
Website: https://pow-advice.org.uk/  Tel: 0115 924 9992


Schools and Education

school teacher helping kids in class room

If you have children or young people, you can research local schools and educational institutions.  When choosing a school for your child, consider factors like Ofsted rating, distance from your home and out of school activities.

Find out what schools are in your area and information about each school by using the link below:

English Language Course for Adults:

Teacher and adult learning class

 

  • Learn to speak English and improve your confidence and communication skills. This course is aimed at adults whose first language is not English.
    Click here to find out more: https://www.nottinghamcollege.ac.uk/study/adult-learning/esol-for-adult-learners-english-for-speakers-of-other-languages 
     

  • Second Chance Learning Academy

    Second Chance Learning provides programmes, workshops and individual support to empower individuals to improve their future.
    Some of the services offered are:equipped2succeed (employability support), equipped4wellbeing (wellbeing support), IndependentYou - becoming financially independent, YouCan (support for ages 16-24) , Monthly support network , ESOL for Maths Skills, 1-2-1 support and Cost of living support workshops.
    Website: https://www.scla.org.uk/  Tel: 07399 630885

 


Nottingham Libraries

Library with books and people at computer desks

Nottingham has libraries in various locations all over the city.  All our libraries offer free computer access and Wi-Fi for Nottingham City residents. Library staff are also happy to help you get online. Please visit the Libraries website:

You can access the internet via a tablet or your phone in your local Family Hub.

Click here for more information on our libraries: https://www.nottinghamcitylibraries.co.uk/our-services/computers-printing-wifi-access/
 


Leisure Centres

Ladies swimming class

Nottingham has six leisure centres across Nottingham City offering six gyms, six public swimming pools and a variety of fitness classes each week. Health suites are available at some of the centres too. Create your free Active Nottingham account to access discounts on your favourite activities.

  • Clifton Leisure Centre
    Southchurch Drive
    Clifton
    NG11 8AB

  • Djanogly Community Leisure Centre
    Gregory Boulevard
    Hyson Green
    NG7 6ND

  • Harvey Hadden Sports Village
    Wigman Road
    Bilborough
    NG8 4PB

  • Ken Martin Leisure Centre
    Hucknall Lane
    Bulwell
    NG6 8AP

  • Southglade Leisure Centre
    Southglade Road
    Bestwood
    NG5 5GU

  • Victoria Leisure Centre
    Gedling Street
    City Centre
    NG1 1DB

For more information please call Active Nottingham on 0115 876 1600 or visit their website: https://www.activenottingham.com

 


Transportation

Nottingham trams

Nottingham City has a tram service that is fully accessible, meeting Disability Discrimination Act guidelines, allowing everyone to use the service.  The network covers most employment sites, Universities, QMC hospital, Nottingham Train station, City centre as well as the main attractions and places to eat, drink and shop. With Trams running every 7 minutes, 7 days a week, travelling around the city has become much easier.  It is important for new drivers in Nottingham to understand the tram system in Nottingham.

 


Parks and Outdoor Spaces

Nottingham park and lake

Nottingham’s commitment to providing green spaces and recreational areas make it an excellent place for both leisure and exercise enthusiasts.  Whether you enjoy peaceful walks, water activities, or team sports, you’ll find plenty of opportunities to stay active and enjoy the outdoors for all the family.

Below is a list of some of the popular parks in the city:

For more information about Parks and open spaces in Nottingham please visit:

https://www.nottinghamcity.gov.uk/leisure-and-culture/events-markets-parks-and-museums/parks-and-open-spaces/

 


Community Groups

Nottingham is home to a diverse range of community, faith groups and organisations that serve our communities.  These groups often provide support, resources and services to help people integrate into the local community.  Please note that contact details may change over time, so it’s advisable to verify the information through an online search.  
 

  • Nottingham & Nottinghamshire Refugee Forum (NNRF)
    https://www.nottsrefugeeforum.org.uk
    Tel: 0115 960 1230
    This is a well established organisation that provides support, advice and advocacy for refugees and asylum seekers in Nottingham.

  • Nottingham Arimathea Trust
    https://www.nottinghamarimathea.org.uk
    Tel: 0115 924 4604
    This is a charitable trust supporting destitute asylum seekers and refugees in Nottingham, offering accommodation, advocacy and various forms of assistance.

  • Himmah
    https://himmah.org
    Tel: 0115 871 4426
    Himmah is a community organisation based in Nottingham that focuses on social injustice, tackling food poverty and community development. 

  • Nottingham Muslim Women’s Network
    A community organisation offering services that are designed to empower Muslim women in Nottingham.  They provide regular advocacy drop-in sessions and legal surgeries to ensure community members have the knowledge they need to access support, as well as supporting and informing statutory bodies, frontline professionals and partner organisations.
    Website : https://nottinghammuslimwomensnetwork.co.uk  Tel: 0115 8372627

  • Salaam Shalom Kitchen Nottingham
    A joint Muslim / Jewish charity project based in Hyson Green.  The SaSh Kitchen operates every Wednesday offering free hot meals in a cafe style atmosphere and also take away meals and groceries to those in need.
    Website: https://salaamshalomkitchen.co.uk/

  • Refugee Roots
    Refugee Roots is a Christian charity that helps asylum seekers and refugees build relationships and navigate the complexities of building a new life in the UK.
    Website: https://www.refugeeroots.org.uk/

  • Mojatu foundation
    An organisation aiming to transform communities through training, media, community engagement and heath initiative especially tackling female genital mutilation.
    Tel: 01157846666  Website: https://www.mojatufoundation.org


Places of worship in Nottingham and Nottinghamshire for different faiths can also play a vital role in the community.
You can find these in the Directory of Places of Worship Nottingham and Nottinghamshire: (rsresources.org.uk)

Nottingham also has:

  • The Islamic Centre Nottingham, that plays an essential role in supporting the community.  

  • The Hindu Temple Nottingham, Cultural Community Centre - Namaste "आपका स्वागत है" - "aap ka swaaghat hai"

  • Gurdwara Baba Budha Ji (gbbji.org)

For Interfaith and Community Organisation see Nottingham Interfaith council
https://interfaithnottingham.org.uk/

Most community groups are listed on our Ask Lion page: Community groups in Nottingham

 


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